Login credentials do not work
Are you a co-subscriber and the sharing login credentials do not work or no longer? You can report it to the owner with just a few clicks.
Report login credentials
- Go to the Subscriptions page accessible via the four square button in the navigation bar.
- Click on the** Manage subscription **button corresponding to the subscription for which you want to report the credentials.
- Further down on this new page, click on the Credentials tab.
- To the right of Do the login credentials work? you can click on the red cross.
- The owner will be notified and other co-subscribers will be able to see your credentials verification.
You can also read the article How to report an issue?
Updated on: 25/03/2025
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