Articles on: Manage my payments
This article is also available in:

How to check my profile?

Before you can transfer your wallet to your bank account, you must first complete your profile checking. This is necessary as part of the anti-money laundering and counter terrorism financing (AML-CFT) control procedures with our financial partner Lemonway.

Check my profile

Click on your profile picture on the top right of the home page.

In the menu that appears, click on Profile checking.

Let us guide you through the various documents you need to submit: two identity documents and a bank statement including the bank's logo. The documents must be clear and complete.

Enter your IBAN.

The documents are validated by our financial partner Lemonway within 48 hours. You can follow their validation on the Profile checking page.
You can also read the article How do I transfer my wallet to my bank account?

Updated on: 20/08/2021

Was this article helpful?

Share your feedback


Thank you!