• Why are some prices different for the same service?

  On Spliiit, the subscriptions' prices are calculated automatically so that the offers are always fair between the owner and the co-subscribers. The price of an offer may vary depending on several criteria: The owner pays his subscription monthly or annually . A publisher decides to modify its prices for new subscribers. The service offers several packages (Ex: Netflix Standard and Netflix Premium).Poucos leitores

• When will I be charged?

  Payment by credit card When you send your subscription request to an owner, a pre-authorization of payment is made with your bank to check that the payment method is valid. You will not be charged until the owner accepts your request. If you cancel your subscription request before the owner responds, you will not be charged.Poucos leitores

• The co-subscriber code

  You respect the owner's subscription When you join a split as a co-subscriber, you can create your profile and use the service, but under no circumstances can you modify other elements of the subscription. Your place is nominative A place reserved on Spliiit can only be used by you. It is strictly forbidden to share login information. Be courteous and patient Spliiit is based on the values of kindness and trust. It's important to remain courteous and patient in all situPoucos leitores

• Can other co-subscribers see my contact details?

  As a co-subscriber, the only information visible to other co-subscribers is the first name, the first letter of the family name and the profile picture. If you have an alias, it will be used instead of your first name and the first letter of your last name. When you write down your email address in the group chat, only the owner will be able to see it. It will be hidden from other co-subscribers. You can also read the article How do you handle my pPoucos leitores

• There are no offers available for the service I want

  You have found the service you want, but no owner is currently sharing their subscription? Two solutions are available to you: Become the owner of this service yourself and share it on Spliiit. Be notified of new offers concerning this service by clicking on Get an alert ! You can alsoPoucos leitores

• In which cases can I report a problem?

  You can report a problem in the case of a refund request, which can only be made in the following cases: You have not received the credentials or they do not work. The shared service does not correspond to the offer initially proposed by the owner (e.g.: different country, incorrect number of simultaneous screens, no more seats available, etc.). You have been removed from the subscription without valid reason. You no longer have access to the servicePoucos leitores

• How to get access to the subscription?

  Once the subscription owner has accepted your request, you will be able to access the service. There are two types of subscription sharing depending on the service: Password sharing (the owner will share his login details with you). Invitation link sharing (the owner will ask you for your email address in order to invite you in his subscription). Ex: Spotify, YouTube, Nintendo Switch Online etc. Accessing a subscription with password sharing On yourPoucos leitores

• Can I unsubscribe at any time?

  Sharing on Spliiit is completely non-binding. Once you have joined a subscription as a co-subscriber, you can unsubscribe at any time. You can also check How do I unsubscribe from an offer which I have joined?Poucos leitores

• How do I cancel my subscription request?

  Once your subscription request has been sent to an owner, it will appear Pending Confirmation on the Subscriptions page. You can cancel your request until the owner accepts it. Cancel my request Go to the Home page. After 30 minutes, the Cancel button will appear. Once cancelled, you will be automatically refunded.Poucos leitores

• How to join a subscription

  How to join a subscription Go to the magnifying glass icon. Search for the service you want. Once you have found the service and the offer, click on the Join button. Select the number of seats you want. After reading the T&C of the service, choose your payment method. As soon as the payment is validated, the subscription request is sent to the owner. The owner then has 48 hours to respond. As soon as the owner accepts the requePoucos leitores

• How do I unsubscribe from an offer which I have joined?

  Unsubscribe Go to the Subscriptions page accessible via the button with four squares in the navigation bar. Click on the Access the subscription button for the subscription you wish to unsubscribe from. Further down this new page, below the payments, you will find the Unsubscribe button. Select the reason why you are leaving, and then choose whether you are leaving the subscription immediately or at the end of the current mPoucos leitores