> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.spliiit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to contact us ?

### How to contact Spliiit?

On all pages of the Help Center, you’ll see a ****small icon**** at the bottom to ****contact us****.

Our customer service is available for you from ****Monday to Friday from 10am to 6pm**** (Paris time).

### How do we respond to you?

Our Customer Service team is simply composed of ****Spliiit employees**** who can answer your questions or help you in case of concern.

As Spliiit is a ****connection platform between subscription owners and co-subscribers****, we don't always have the technical answers about the services but ****we will always do our best to help you****!

### Can we be reached by phone?

We do not provide customer service by phone, so we can answer you ****more quickly****.

Moreover, thanks to our conversation history, it is ****not necessary for you to repeat**** everything each time. This way you ****save time****!