> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.spliiit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How long does it take to get a refund?

When you request a refund, it will be studied by our team ****within 48 hours****.

Once validated, the refund is transferred ****immediately**** on your wallet.

You can also read the article [How to report an issue?](/en/article/how-to-report-an-issue-46x3gc/)