> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.spliiit.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to contact us ?

### How to contact Spliiit?

On all pages of the Help Center, you’ll see a **small icon** at the bottom to **contact us**.
Our customer service is available for you from **Monday to Friday from 10am to 6pm** (Paris time).

### How do we respond to you?

Our Customer Service team is simply composed of **Spliiit employees** who can answer your questions or help you in case of concern.
As Spliiit is a **connection platform between subscription owners and co-subscribers**, we don't always have the technical answers about the services but **we will always do our best to help you**!

### Can we be reached by phone?

We do not provide customer service by phone, so we can answer you **more quickly**. 
Moreover, thanks to our conversation history, it is **not necessary for you to repeat** everything each time. This way you **save time**!